Customer Services

A BROAD RANGE OF SERVICES

EFN Consulting Services begins with the following offerings. On site Services are delivered by EFN experts who are On site to deliver services that will help achieve specific objectives whether improving workflow, optimizing application performance, or any of a number of other customer-defined goals and objectives. The EFN On site expert becomes an integral part of the technology environment, working as an extension of your core team. Project Management provides the skill sets a customer needs for a specific project or other activity. Our job is to ensure project quality, come in on time and on budget, and address any concerns that arise.

EFN Project Managers are PMI-Certified professionals who bring focus and organization to projects, minimizing the risk of delays or overruns. Design, Implementation, and Integration Services begin with a systematic needs analysis that forms the foundation for designing solutions and success options to meet those needs. The results are solutions that bring together the right combination of technologies and services to address specific customer requirements, including third-party as well as EFN products and services as needed.

A PROVEN DELIVERY METHODOLOGY

EFN Consulting Services relies on a proven Plan, Deliver, and Sustain methodology that applies best practices at every level and supports all services with a broad complement of methodologies and tools EFN experts map out every step in the process, from initial consultation and needs assessment through the production of a solution design and complete, documented solutions plan. Deliver we do not just talk the talk; we roll up our sleeves to work alongside your team with project management, supplier management and delivery, and complete solution integration. Sustain after the solution is delivered, it’s essential to transfer knowledge of the solution and ongoing operational support to you so you can get the most from your investment.

CASE IN POINT: SOLUTION DESIGN AND IMPLEMENTED

EFN Professional Services provided expert program management for this installation. With the skills of their project managers working in concert with the full EFN team we had a production system within 48 hours of its arrival at our site.

When a large computing applications center needed a powerful cluster with a parallel file system, they turned to EFN. The EFN experts in cluster technology, parallel file system configurations, and large program installations designed and installed a system that met the extreme IO and throughput requirements needed for their research and development projects.

Our Solution Offering:

EFN delivers a broad range of solutions which includes the following:

HPC Servers & Services

  • Hardware Virtualization Solutions
  • Networking Solutions

Storage Products and Solutions

  • Storage Virtualization Solutions
  • Storage Management Products

Customer Support

  • Professional Services
  • Third Party Maintenance
  • Customer Services
  • Network and Interoperability Implementation
  • Operating System Upgrade Services
  • System Disk Upgrade Service
  • Data Storage Implementation
  • Storage Assessment
  • Storage Area Network Implementation
  • Data Base Migration
  • Data Center Assessment Service
  • High Density Server Assessment

Specialty Solutions

  • Data Base Solutions
  • Visualization Solutions
  • Risk Management Solutions
  • Digital Asset Management Solutions
  • Logistic Management
  • Data Center Outsourcing Services
  • Third Party Maintenance Consolidation
  • Data Management (Backup / Restore, Hierarchical Storage
  • Management (HSM))

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